KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q101764: Scenes: Communication Programs May Fail

Article: Q101764
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0,2.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Scenes (all collections), versions 1.0, 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you are using a third-party communications program to download files from
CompuServe or any bulletin board service (BBS), the connection may fail when
Microsoft Scenes starts up. The same problem may occur if you are uploading
files to CompuServe or any BBS when Microsoft Scenes starts up.

CAUSE
=====

Microsoft Scenes for Windows requires most of the CPU time when the screen saver
is starting up. Because most third-party communications programs also require
the same amount of CPU time, the connection may be lost.

WORKAROUND
==========

To correct this problem, do the following:

1. In Control Panel, choose the 386 Enhanced icon.

2. Under Device Contention, change the Idle setting from 1 to 999.

3. Change the Minimum Time Slice setting to 1.

4. Modify the [386Enh] section of the System.ini file to match the following
  text

        [386Enh]
        COM<x>BUFFER=256
        COM<x>FIFO=ON
        COM<x>PROTOCOL=XOFF
        PAGEBUFFER=32

  where <x> is the number of the communication serial port.

For more information about how to perform this task in Windows, see your Windows
printed documentation or online Help.

Additional query words: aol comm modem msn msscenes procomm screen saver screensaver

======================================================================
Keywords          :  
Technology        : kbScenesSearch kbScenes100 kbScenes200
Version           : WINDOWS:1.0,2.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.