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Q100352: SMTP: 550 Huh? Extended HELO (EHLO) Not Supported

Article: Q100352
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.0
Operating System(s): 
Keyword(s): 
Last Modified: 29-OCT-1999

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The information in this article applies to:

- Microsoft Mail Gateway to SMTP, version 3.0 
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SYMPTOMS
========

Version 3.0 of Microsoft Mail Gateway to SMTP does not accept the extended hello
greeting (EHLO). If a host contacts the SMTP gateway computer with "EHLO"
instead of "HELO," the gateway replies with a "550 Huh?" and promptly closes the
connection so the host can't send the standard "HELO."

STATUS
======

Microsoft has confirmed this to be problem in version 3.0 of Microsoft Mail
Gateway to SMTP. This problem was corrected in version 3.0.2 of SMTPGATE.EXE. If
you do not have version 3.0.2 (or later), you can obtain the latest version from
the Microsoft Software Library (MSL). Download SMTPGW.EXE (S14223), a
self-extracting file, from any of the following services:

- Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home
  page, click the Support icon. Click Knowledge Base, and select the product.
  Enter kbfile SMTPGW.EXE, and click GO! Open the article, and click the button
  to download the file.

- Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles
  folder. Get SMTPGW.EXE

- The Microsoft Network On the Edit menu, click Go To, and then click Other
  Location. Type "mssupport" (without the quotation marks). Double-click the MS
  Software Library icon. Find the appropriate product area. Locate and Download
  SMTPGW.EXE.


For additional information about downloading, please see the following article in
the Microsoft Knowledge Base:

  Q119591 How to Obtain Microsoft Support Files from Online Services

Additional query words: 3.00 errmsg ehlo rfc 821 1425

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Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateSMTP300
Version           : MS-DOS:3.0

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