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Q98741: EMM386 May Hang System with Certain Network Cards

Article: Q98741
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:6.0,6.2,6.21,6.22
Operating System(s): 
Keyword(s): 
Last Modified: 21-NOV-1999

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The information in this article applies to:

- Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22 
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SYMPTOMS
========

EMM386.EXE version 4.45, which ships with MS-DOS 6.0, EMM386.EXE version 4.48,
which ships with MS-DOS 6.2 and 6.21, and EMM386.EXE version 4.49, which ships
with MS-DOS 6.22 may cause your system to stop responding (hang) with certain
network cards installed.

CAUSE
=====

This problem occurs when EMM386.EXE scans the adapter segment and detects a
token-ring network card.

WORKAROUND
==========

To correct this problem, add the NOTR parameter to the EMM386.EXE line in your
CONFIG.SYS file.


MORE INFORMATION
================

This problem is known to occur with the following cards:

  Proteon 1390 Token Ring Card
  Proteon 1392 Token Ring Card


NOTE: The NOTR parameter is not documented in the "Microsoft MS-DOS User's Guide"
for versions 6.0 and 6.2; however, it does appear in the "MS-DOS 6 Technical
Reference."

Additional query words: 6.22 6.00 6.20

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Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600
Version           : MS-DOS:6.0,6.2,6.21,6.22

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