KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q98472: Unusual Symptoms Indicate Hardware Conflicts or Problems

Article: Q98472
Product(s): Microsoft LAN Manager
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 30-JUL-2001

SUMMARY
=======

Symptoms of some problems may have hardware origins even though they do not
indicate them: for instance, you cannot get NET LOGON or NET VIEW to function,
but can do NET USES and directed NET VIEWS to a server. This article may help
you locate the source of these types of problems.

MORE INFORMATION
================

The easiest way to eliminate hardware as the source of a NET LOGON problem is to
run the loop back driver (available only in OS/2). If NET LOGON functions
correctly after you load this driver, then you have a hardware problem. If NET
LOGON continues to fail, you have a configuration problem.

If after re-establishing the old protocols you are able to run a directed NET
VIEW command (for example, NET VIEW \\server\share) but not a general broadcast
based NET VIEW of all the available servers in your domain, then the problem is
caused by one of the following:

- You have an interrupt conflict.

  Occasionally an interrupt conflict can cause a problem that affects broadcasts
  (NET LOGON or NET VIEWS) but not session based functions (NET USES).

- You have a cabling problem.

  Somewhat less often, the issues can be traced to faulty cabling either between
  the given workstation and the port (in the case of twisted pair and type 1
  token ring) or at the next T connection (with coaxial cable).

Additional query words: 2.10 2.1 2.10a 2.1a 2.20 2.2

======================================================================
Keywords          :  

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.