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Q98115: Microsoft Backup Doesn’t Work on Panasonic Notebook Computers

Article: Q98115
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:6.0,6.2,6.22
Operating System(s): 
Keyword(s): 
Last Modified: 23-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft MS-DOS operating system versions 6.0, 6.2, 6.22 
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SYMPTOMS
========

You may have difficulty running Microsoft Backup on a Panasonic notebook
computer (models CF170, CF270, and CF370) or on a Texas Instruments 4000e laptop
machine. After you insert a floppy disk, Backup may not respond or one of the
following error messages may be displayed:

  Defective Floppy

  -or-

  Please insert disk 27724 in drive x

In addition, all of the data on the floppy disk may be erased.

CAUSE
=====

This problem is caused by the computer's power-saving feature which interferes
with or turns off the floppy disk drives.

WORKAROUND
==========

To run Backup and use the floppy disk drives, you must run POWERxxx.EXE (where
xxx is the specific model number of the laptop) and disable the "floppy
time-out" feature.

Additional query words: 6.00 note book laptop lap top msbackup mwbackup 6.20

======================================================================
Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS622 kbMSDOS620 kbMSDOS600
Version           : MS-DOS:6.0,6.2,6.22

=============================================================================

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