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Q97478: Font Assistant Does Not Print Sample Page with HP LaserJet 4

Article: Q97478
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11; :
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft TrueType Font Pack II 
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SYMPTOMS
========

When you use the printer driver for the Hewlett-Packard (HP) LaserJet 4 printer,
you cannot print sample font pages from the Font Assistant. When you try to
print a sample page for a font from the Font Assistant, the page contains the
following information:

- The header, which contains font-specific information (such as the font name,
  copyright information, file size, and version).

- The body of the page, which contains five lines of sample text displaying the
  point sizes 18, 24, 36, 48, and 60.

If you use the LaserJet 4 printer driver version 31.01.03, the text in the header
is garbled and the sample lines are truncated, except for the 60- point font
sample, which prints correctly.

If you use the LaserJet 4 printer driver version 31.01.08, only the 60- point
font sample prints. All other sample page text is missing.

When the font list is printed using the Font Assistant and the LaserJet 4 driver
version 31.v1.08, the following characters may print as a blank space:

  m w k h M W K H

WORKAROUND
==========

To work around this problem, use the HP LaserJet III printer driver. This is the
only workaround available at this time.

MORE INFORMATION
================

The HP LaserJet 4 driver version 31.v1.35 causes similar problems with Microsoft
Word versions 2.0 and 6.0 for Windows and Microsoft Publisher.

The products included here are manufactured by Hewlett-Packard, a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.


Additional query words: 3.10 win31 ttf true type true-type fontpack II hp4 lj4 ljIV hewlett packard laser jet IV typeface winword

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbTTFont kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11; :

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