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Q97422: Word for Windows Setup Err: Unable to Update WWORD20.INF

Article: Q97422
Product(s): Microsoft Home Multimedia Titles
Version(s): 2.0a-CD,2.0c-CD
Operating System(s): 
Keyword(s): 
Last Modified: 04-MAR-2001

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The information in this article applies to:

- Microsoft Word for Windows and Bookshelf, Multimedia Edition, versions 2.0a-CD, 2.0c-CD 
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SUMMARY
=======

When trying to install the Word for Windows and Bookshelf integration from a
networked CD-ROM, you may receive the following error message:

  Unable to Update WWORD20.INF. If your disk is write-protected, remove the
  protection from the disk.

This error will cause Word for Windows setup to fail. Word for Windows with
Bookshelf integration can only be installed from a local CD-ROM drive.

MORE INFORMATION
================

Word for Windows Setup cannot run across a network CD-ROM drive. The Setup
program does not recognize that it is being installed from a read-only device.
Word Setup will ask for the customer and company name and then try to write this
information to the WWORD20.INF file. Because the CD-ROM is read-only, this file
cannot be changed; therefore, the error occurs.

Additional query words: 2.00a-CD 2.00c-CD 2.0c-CD video sound 1.00 1991 1992 edition workgroups W_WinWord multimedia multi-media multi media Word/Bookshelf net install kbmm

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Keywords          :  
Technology        : kbWordSearch kbBookshelfSearch kbWordBookshelf200a kbWordBookshelf200c
Version           : :2.0a-CD,2.0c-CD

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