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Article: Q97095
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

In Word for Windows, the Send command does not appear on the File menu.

MORE INFORMATION
================

Make sure you have installed Microsoft Exchange or any 32-bit e-mail program
compatible with the Messaging Application Programming Interface (MAPI), or Lotus
cc:Mail or any 16-bit e-mail program compatible with Vendor Independent
Messaging (VIM). Check with your administrator about getting the proper e-mail
program installed.

If you have installed Microsoft Exchange or a compatible e-mail program, make
sure Mapi32.dll is in the Windows System folder.

If you have installed Lotus cc:Mail or a compatible e-mail program, make sure
Mapivi32.dll, Mapivitk.dll, and Mvthksvr.exe are in the Windows System folder.


For more information, please see the following article in the Microsoft Knowledge
Base:

  Q167314 Off97: Errors Using Lotus Notes 4.5 and Microsoft Office 97


For additional information, please see the following articles in the Microsoft
Knowledge Base:

  Q142496 Send Command from 32-Bit Program Starts Only MS Exchange


Additional query words: msmail filesend route grey gray greyed grayed unavailable

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Keywords          : word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97

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Q97095: WD97: Send Command Missing from File Menu