KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q96956: MS-DOS 6 Err Msg: The MS-DOS Setup Was Not Completed…

Article: Q96956
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:5.x,6.0,6.2,6.21,6.22
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 
-------------------------------------------------------------------------------

SYMPTOMS
========

The following error message occurs when MS-DOS 6.x Upgrade has not been
successfully installed:

  The MS-DOS Setup was not completed Insert the UNINSTALL #1 diskette in drive
  A
  Press the ENTER key to continue

CAUSE
=====

If you cannot recover from this situation by restarting your computer with the
Uninstall disk in drive A, your CMOS settings may be configured to search drive
C for the MS-DOS system files.

Traditionally, the computer BIOS attempts to start MS-DOS from drive A and then
searches drive C if no disk is in drive A. However, some newer AMI BIOS chips
allow you to start your computer from drive C without first looking to drive A.
This is incompatible with the MS-DOS 5 and later upgrade uninstall technology.

WORKAROUND
==========

To work around this problem, modify your CMOS settings to check for a boot disk
in drive A before attempting to boot from drive C.


Additional query words: 6.22 5.00 5.00a 6.00 6.20 a: c: bootup startup bootstrap strap look to

======================================================================
Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a
Version           : MS-DOS:5.x,6.0,6.2,6.21,6.22

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.