KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q96686: 3Com 3Server "NO OS/2" Error Message

Article: Q96686
Product(s): Microsoft LAN Manager
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 30-JUL-2001

SYMPTOMS
========

When booting a 3Com 3Server, the LCD displays "NO OS/2".

CAUSE
=====

A possible reason for this error is that the settings are not being read
correctly from CMOS. According to the 3S500 "Technical Reference":

  If the initial SETUP display does not reflect what you believe to be the
  actual configuration, you can run the program in a way that allows you to
  change the configuration values.

CAUTION: Do not use SETUP to change configuration values unless you have specific
information on which to base these values. If you are uncertain about the values
in the SETUP display, check with your network supplier before altering the
configuration.

Another possible cause of the error is that the boot sector has an error. The
procedure to follow in this instance is to repartition and reformat the drive
with 3FDISK from the 3Server Utility disk.

RESOLUTION
==========

1. Establish a 3Com connection.

2. Type "setup/f" (without the quotation marks) at the active-console prompt
  after placing the 3Server Utility disk in drive A, as follows:

        a: setup /f

  You will get a CMOS display. Press Y or N or ENTER at the prompt to verify
  settings. It may not be necessary to actually change any settings, but you
  may want to simply verify that the settings are correct.

3. Press ENTER to exit SETUP and restart the server after checking the servers'
  MODE and BOOT switch settings. If, after running SETUP, the LCD displays a
  configuration error, check the 3Server "Technical Reference" manual for
  possible corrective actions.

Additional query words: 2.10 3SERVER 3FDISK

======================================================================
Keywords          :  

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.