KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q96393: Drive Letter Icons Unavailable with the FTP TCP/IP Protocol

Article: Q96393
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.1
Operating System(s): 
Keyword(s): 
Last Modified: 26-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows for Workgroups version 3.1 
-------------------------------------------------------------------------------

The following article contains information on the use of Windows for
Workgroups with third-party products or configurations that have not
been tested and are not supported by Microsoft.

If the steps or procedures described in this article do not function
properly, contact the manufacturer of the third-party product for more
information or use a supported configuration.

SYMPTOMS
========

If you use the TCP/IP protocol stack from FTP Software in 386 enhanced mode of
Windows or Windows for Workgroups, the drive letter icons in File Manager may be
unavailable.

This problem does not occur with the Windows for Workgroups real-mode redirector.

RESOLUTION
==========

FTP Software has confirmed this to be a problem with its current driver and
provides an updated driver to correct this problem. (FTP Software provides
drivers that allow Windows for Workgroups systems to communicate over the TCP/IP
protocol stack.)

The updated file (WFWFTP.386) is dated 12/23/93 and has a file size of 9344
bytes. It should be copied into the \WINDOWS\SYSTEM subdirectory and then
referenced in the [386Enh] section of the SYSTEM.INI file as follows:

       device=WFWFTP.386

NOTE: If you already have FTP's TCP/IP installed, you should only need to copy
the updated driver to the \WINDOWS\SYSTEM subdirectory. The device= line should
already be in the SYSTEM.INI file.

For more information, contact FTP software.


Additional query words: 3.10 File WFWFTP TCPIP dimmed grayed out greyed

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW310
Version           : WINDOWS:3.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.