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Q96204: You have a SCSI Hard Disk Drive and MemMaker Hangs

Article: Q96204
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:6.0,6.2,6.21,6.22
Operating System(s): 
Keyword(s): 
Last Modified: 26-NOV-1999

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The information in this article applies to:

- Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22 
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SYMPTOMS
========

If you have an SCSI hard disk and MemMaker stops responding (hangs), a device
driver may be loading into upper memory before the SMARTDrive double_buffer
driver in the CONFIG.SYS file.

WORKAROUND
==========

To work around this problem,

1. Restart your computer (if you haven't already done so).

2. When MemMaker prompts you for input, choose Cancel And Undo Changes.

3. Use MS-DOS Editor to add the following line to the beginning of your
  CONFIG.SYS file:

     device=c:\dos\smartdrv.exe /double_buffer+

  NOTE: If this line already appears in your CONFIG.SYS file, make sure it is
  the first line.

4. Save your CONFIG.SYS file.

5. Try running MemMaker again.

MORE INFORMATION
================

If this does not correct the problem refer to Chapter 6 of the "Microsoft MS-DOS
6 User's Guide" for information about troubleshooting MemMaker.

For more information about SMARTDrive and the double_buffer driver, query on the
following words in the Microsoft Knowledge Base:

  smartdrive and double_buffer

Additional query words: 6.22 6.0 6.2 load loading high umb uma devicehigh

======================================================================
Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600
Version           : MS-DOS:6.0,6.2,6.21,6.22

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