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Q95362: AST Cupid 386 or 486 May Need BIOS Upgrade

Article: Q95362
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 15-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

When you install Windows version 3.1 on an AST Cupid 386 or 486 model computer,
the Windows Setup program may stop (hang) when moving from character-mode setup
to Windows-mode setup. According to AST, obtaining a BIOS upgrade corrects this
problem.

MORE INFORMATION
================

AST has released the following upgraded BIOS versions that may be required to
run Windows 3.1.

  Computer Type                    BIOS Version     Part Number
  -------------------------------------------------------------

  Integrated Video and Mouse:      1.20             500775-002

  Non-Integrated Video and Mouse:  1.40             500772-001

The integrated video and mouse model can be identified by the presence of a PS/2
type mouse port.

For more information, contact AST Technical Support.

The products included here are manufactured by AST, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: 3.10

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

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