KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q94380: Troubleshooting ‘Segment Load Failure’ Errors

Article: Q94380
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 24-SEP-1999

3.00 3.00a 3.10 3.11

WINDOWS

kbtshoot

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
-------------------------------------------------------------------------------

SUMMARY
=======

Microsoft Windows loads programs into memory in segments (64K blocks of memory)
marked fixed, movable, or discardable. Windows can unload discardable segments
when it needs more memory for other applications.

When an application needs to access a segment of code that is not in memory,
Windows loads it from the hard disk. If Windows cannot load the segment for some
reason, it generates a "Segment Load Failure" error.

MORE INFORMATION
================

"Segment Load Failure" errors are generated if a discarded code segment has been
damaged or moved, or if Windows lacks the system resources to load a file, as in
the case when there are not enough MS-DOS file handles.

"Segment Load Failure" errors may also be caused by corrupt binary files.
Reinstalling Windows or Windows for Workgroups into a new directory or over
itself may alleviate the error.

You can troubleshoot "Segment Load Failure" errors in the same manner that you
would troubleshoot a general protection (GP) fault or an unrecoverable
application error (UAE). For more information on these troubleshooting
procedures, query on the following words in the Microsoft Knowledge Base:

  gp and tshoot

Additional query words: gpf 3.00 3.00a 3.10 moveable 3.11

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.