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Q94204: Single Colors Print as Two Colors on Dot-Matrix Printer

Article: Q94204
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 10-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

A single band of color may print as two bands of different colors on some color
dot-matrix printers. This problem is especially noticeable if you are printing
graphics. It does not usually affect black-and-white printing.

CAUSE
=====

The ribbon carriage on the printer may be out of alignment.

RESOLUTION
==========

This problem is not caused by any software application. It is caused by a
mechanical problem with the printer and can usually be corrected by making a
simple adjustment.

For information on adjusting the color alignment of your printer, refer to your
printer manual or contact your printer manufacturer.

The following are some manufacturers of printers supported by Windows on which
you can make color alignment adjustments:

  Brother
  Citizen
  Epson
  Fujitsu
  NEC
  Star Micronics


Additional query words: win31 EPSON24.DRV epson9.drv brother9.drv bro24.drv w4wprint 3.10 3.11

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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