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Q93646: HP Laserjet 4 Driver May Cause GP Fault in Windows 3.1

Article: Q93646
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): win31
Last Modified: 04-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
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SYMPTOMS
========

You may experience a general protection (GP) fault when printing from Windows
Calendar to a Hewlett-Packard (HP) LaserJet 4 or an IBM 4039. The error message
displayed may be similar to the following:

  CALENDAR caused a General Protection Fault in module CALENDAR.EXE at
  0002:0CFA.

CAUSE
=====

This problem occurs if your page setup is incorrect or if your printer driver is
set to 600 dpi.

WORKAROUND
==========

To fix this error, use the appropriate method below:

- Prior to printing, change the Calendar Page Setup to use left and right
  margins of at least 1 inch.

- If your printer driver is set to 600 dpi, change it to 300 dpi.

KBCategory: kbprint kbtool kberrmsg
KBSubcategory: win30 win31 wfw wfwg gpf

Additional query words: 3.10 WinLaser iv iiii lexmark win95 win95x

======================================================================
Keywords          : win31 
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

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