KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q93240: PC Win: Accented Characters Lost in Insert from File

Article: Q93240
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for Windows, version 3.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you choose Insert From File from the Edit menu to insert a file that contains
accented characters (such as an e or an a with an accent mark on top), Mail
loses the accented characters.

This occurs when the file uses code page 850 (the multilingual code page)-- or
some other non-ANSI character set--instead of the ANSI code page character set.

This problem occurs in the US, German, and French versions of Microsoft Mail. The
same thing happens when you run Mail under the French version of Windows.

CAUSE
=====

Microsoft Mail does not convert a code page to ANSI when inserting text. Mail
assumes that the file uses the ANSI character set because Windows version 3.1
requires that all text use the ANSI code page character set.

RESOLUTION
==========

Text handled by Microsoft Mail must use the ANSI character set. The active code
page in Windows is always the ANSI code page regardless of the machine.

Additional query words: 3.00

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail300
Version           : WINDOWS:3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.