Q93128: Err Msg: "WinPrint Manager Printer Error…" (WinJet)

Article: Q93128
Product(s): Microsoft Windows Printing Issues
Version(s): 3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 27-MAY-2001

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
- the operating system: MS-DOS, version 5.0 
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SYMPTOMS
========

When you switch between a LaserMaster WinJet 300 and a WinJet 800, you receive
the following printer error message:

  WinPrint Manager
  Printer Error: VPD cannot register frame buffer

Other error messages are then displayed.

CAUSE
=====

If you switch between a LaserMaster WinJet 300 and a WinJet 800 must manually
edit the SYSTEM.INI file. The printer errors occur if you fail to do this.

WORKAROUND
==========

WinJet 300
----------

The WinJet 300 installation adds the following lines to the [386Enh] section of
the SYSTEM.INI file:

  device=LMLPV.386 ;WinPrint
  device=LMCAP.386 ;WinPrint
  device=LMMI.386  ;WinPrint

When you install a WinJet 300 over an existing WinJet 800, the installation
process does not remove the line (device=LMHAROLD.386 ;WinPrint). You must do
this manually, as follows:

1. Make a backup copy of your SYSTEM.INI by copying the file to SYSTEM.BAK.

2. Open the SYSTEM.INI in a text editor (NOTEPAD.EXE).

3. Place a semicolon in front of the device=LMHAROLD.386 line in the [386Enh]
  section of the SYSTEM.INI file.

  The line should appear as in the sample below:

     [386Enh]
     device=LMLPV.386 ;WinPrint
     ;device=LMHAROLD.386 ;WinPrint
     device=LMCAP.386 ;WinPrint
     device=LMMI.386 ;WinPrint

WinJet 800
----------

The WinJet 800 installation adds the following lines to the [386Enh] section of
the SYSTEM.INI file:

  device=LMHAROLD.386 ;WinPrint
  device=LMCAP.386 ;WinPrint
  device=LMMI.386 ;WinPrint

When you install a WinJet 800 over an existing WinJet 300, the installation
process does not remove the line (device=LMLPV.386 ;WinPrint). You must do this
manually as follows:

1. Make a backup copy of your SYSTEM.INI by copying the file to SYSTEM.BAK.

2. Open the SYSTEM.INI in a text editor (NOTEPAD.EXE).

3. Place a semicolon in front of the device=LMLPV.386 line in the [386Enh]
  section of the SYSTEM.INI.

  The line should appear as in the sample below:

     [386Enh]
     ;device=LMLPV.386 ;WinPrint
     device=LMHAROLD.386 ;WinPrint
     device=LMCAP.386 ;WinPrint
     device=LMMI.386 ;WinPrint

MORE INFORMATION
================

For more information, call LaserMaster Technical Support.

The WinJet products included here are manufactured by a LaserMaster, a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: err msg 3.10 win31 800 winjet 3rdparty 3.11

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Keywords          :  
Technology        : kbOSMSDOS kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : :3.0,3.0a,3.1,3.11

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