KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q92904: Windows and Quarterdeck QEMM386 Require WINHIRAM.VXD File

Article: Q92904
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 06-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you use the Quarterdeck QEMM386 memory manager with Windows, you may receive
the following error when you try to start Windows in 386 enhanced mode:

  CANNOT FIND A DEVICE FILE THAT MAY BE NEEDED TO RUN WINDOWS IN 386 ENHANCED
  MODE

  YOU NEED TO RUN SETUP AGAIN.

  C:\WINHIRAM.VXD

  PRESS ANY KEY TO CONTINUE

CAUSE
=====

This error message is displayed because QEMM386 and Windows require the
WINHIRAM.VXD file to transfer memory control when Windows loads.

MORE INFORMATION
================

The WINHIRAM.VXD file is copied to the QEMM directory when you install QEMM386.
The above error normally occurs when the QEMM386.SYS file is moved to another
subdirectory without the WINHIRAM.VXD file. To correct this problem, copy the
WINHIRAM.VXD file to the same subdirectory as the QEMM386.SYS file. If this does
not correct the problem, try adding the subdirectory that contains these files
to the MS-DOS path.

For more information call Quarterdeck technical support.

QEMM386 is manufactured by Quarterdeck Office Systems, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: 3.10 3.11

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.