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Q92577: WFWG: GP Fault in Video Driver When Using ClipBook Viewer

Article: Q92577
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 28-OCT-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups versions 3.1, 3.11 
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SYMPTOMS
========

Microsoft Windows for Workgroups ClipBook viewer version 3.1 creates a thumbnail
drawing of a ClipBook page when you choose Paste from the Edit menu.

If your third-party video driver does not correctly implement small text fonts,
you will receive a general protection (GP) fault in the video driver.

STATUS
======

Microsoft has confirmed this to be a problem in Windows for Workgroups versions
3.1 and 3.11. We are researching this problem and will post new information here
as it becomes available.

WORKAROUND
==========

To work around this problem, use the video graphics adapter (VGA) or Super VGA
driver provided with Windows for Workgroups or contact your third-party vendor
to obtain an updated driver.

Additional query words: wfw 3.1 3.10 3rdparty third party 3.11 gpf

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

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