KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q92576: Quickeys Err Msg: Cannot Find Requested Book

Article: Q92576
Product(s): Microsoft Home Multimedia Titles
Version(s): 2.0
Operating System(s): 
Keyword(s): 
Last Modified: 27-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Quickeys, version 2.0 
-------------------------------------------------------------------------------

SUMMARY
=======

If Quickeys is running and you use the combination for a book you may get the
error message:

  Cannot find requested book

This may indicate a corrupt VIEWER.INI file.

MORE INFORMATION
================

To correct the problem:

1. Close the Quickeys.

2. Delete the file VIEWER.INI located in the C:\WINDOWS directory.

3. Restart any VIEWER application so Windows can rebuild the VIEWER.INI.

4. Exit the VIEWER application

5. Restart Quickeys.

6. Reset the key combinations in Quickeys.

Additional query words: 2.00 quick keys fail

======================================================================
Keywords          :  
Technology        : kbBookshelfSearch kbQuickeys200 kbQuickeysSearch
Version           : :2.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.