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Q92374: PC Win: Err Msg: That User’s Mailbox Is Corrupt…

Article: Q92374
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0,3.0b
Operating System(s): 
Keyword(s): 
Last Modified: 27-OCT-1999

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The information in this article applies to:

- Microsoft Mail for Windows, versions 3.0, 3.0b 
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SYMPTOMS
========

If the postoffice administrator deletes a mailbox between the time you log in to
Mail and the time you send mail to that mailbox, you receive the following error
message:

  That user's mailbox is corrupt. Please contact your system administrator.

CAUSE
=====

Microsoft Mail cannot find the mailbox so it marks it as corrupted. Mail should
instead give you the following error:

  There is no user with that name on your Mail server.

STATUS
======

Microsoft has confirmed this to be a problem in version 3.0 of Microsoft Mail
for Windows. This problem was corrected in version 3.0b.

RESOLUTION
==========

Exit from Microsoft Mail for Windows and restart it.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail300 kbMail300b
Version           : WINDOWS:3.0,3.0b

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