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Q91192: HP IIIsi Printer Setup Creates GP Fault on 286 with Low Memory

Article: Q91192
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1
Operating System(s): 
Keyword(s): 
Last Modified: 07-DEC-1999

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The information in this article applies to:

- Microsoft Windows 3.1 
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SYMPTOMS
========

Choosing the Setup button in the Printers dialog box may generate a general
protection (GP) fault under the following circumstances:

- You are using a 80286 computer.

- You are using the Hewlett-Packard (HP) IIIsi printer driver HPPCL5.DRV dated
  10/08/92 and found on the Windows Driver Library.

- Your computer has low system memory.

WORKAROUND
==========

To configure this printer driver, close all Windows applications, restart
Windows, then try choosing the Setup button again.

STATUS
======

Microsoft is researching this problem and will post new information here as it
becomes available.


Additional query words: gpf 3.10 HPIIIsi HPIII III

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310
Version           : WINDOWS:3.1

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