KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q90053: Can’t Install TrueType Fonts in Control Panel

Article: Q90053
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 20-FEB-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When trying to install TrueType Fonts using the Windows 3.1 Control Panel, you
may find that the fonts will not install.

CAUSE
=====

This may be caused by earlier or corrupt versions of the following files:

  VER.DLL         9008            03-10-92        3:10a
  CONTROL.EXE     15872           03-10-92        3:10a
  LZEXPAND DLL    9936            03-10-92        3:10a
  MAIN.CPL        148560          03-10-92        3:10a
  COMMDLG.DLL     89248           03-10-92        3:10a

The installation problem can also be caused by the incorrect versions of these
files residing in the WINDOWS directory. CONTROL.EXE is the only file that
should be found in the WINDOWS directory. The rest of the files (VER.DLL,
LZEXPAND.DLL, MAIN.CPL, and COMMDLG.DLL) should be located in the WINDOWS\SYSTEM
directory.

RESOLUTION
==========

To resolve the problem:

1. Exit Windows.

2. Search the WINDOWS directory for the files mentioned above. Any files that
  appear other than CONTROL.EXE should be renamed or deleted.

3. Search the WINDOWS\SYSTEM directory for the files listed above. ALL versions
  of the files should be renamed or deleted. Some setup programs can
  incorrectly stamp the file's date when it is installed.


4. Expand the files from the original Windows disks with the following command
  lines from the MS-DOS command prompt (you may have to adjust drive letters
  and/or paths to match your system):

  expand a:\control.ex_ c:\windows\control.exe expand a:\lzexpand.dl_
  c:\windows\system\lzexpand.dll expand a:\ver.dl_
  c:\windows\system\ver.dll expand a:\commdlg.dl_
  c:\windows\system\commdlg.dll expand a:\main.cp__
  c:\windows\system\main.cpl

  The files can be found on the following disks:

  Filename               Disk Number
  --------           1.44MB  1.2MB   720K
                     ----------------------
  VER.DLL            2       2       4
  MAIN.CPL           4       5      10
  COMMDLG.DLL        4       4      10
  CONTROL.EXE        5       4       7
  LZEXPAND.DLL       2       1       1

5. Restart Windows and install the Fonts using Control Panel as normal.

Additional query words: 3.11 3.10 true type tt ttf

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.