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Q89839: WFWG Err Msg: Memory Is Insufficient to Run KRNL386.EXE

Article: Q89839
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 24-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows for Workgroups versions 3.1, 3.11 
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SYMPTOMS
========

When you are running Novell NetWare connectivity under Windows for Workgroups,
you may receive one of the following error messages:

  Memory is insufficient to run KRNL386.EXE

  -or-

  WINDOWMEMSIZE is too large in SYSTEM.INI

CAUSE
=====

These error messages occur in the following situations:

- After you manually remove the Novell NetWare drivers from your CONFIG.SYS and
  AUTOEXEC.BAT files instead of removing them using Control Panel

  -or-

- When you load PC Tools or PC-DOS RAMBoost from your AUTOEXEC.BAT file

If you remove the Novell NetWare drivers from the CONFIG.SYS and AUTOEXEC.BAT
files, the network card fails to bind because the PROTOCOL.INI file is still set
up for Novell connectivity.

NOTE: This problem may also occur if you run QEMM and load high. his may also
occur if HP Explorer is loading high.

WORKAROUND
==========

If you are running QEMM and programs in the high memory area (HMA), try loading
the programs in low memory. If the symptoms persist, try using HIMEM.SYS.

If you are running RAMBoost, remove the command from your AUTOEXEC.BAT file and
restart your computer.

To correctly remove Novell NetWare connectivity under Windows for Workgroups
version 3.1, do the following:

1. Start Windows for Workgroups in standard mode. To do this, type "win /s"
  (without the quotation marks) at the MS-DOS command prompt and then press
  ENTER.

2. Run Control Panel.

3. Choose the Network icon.

4. Choose the Networks button.

5. Select Novell NetWare from the Other Networks In Use box.

6. Choose the Remove button.

7. Choose OK to save your changes.

To correctly remove Novell NetWare connectivity under Windows for Workgroups
version 3.11:

1. Start Windows for Workgroups by using the WIN /N or WIN /D:T parameters.

2. Run Network Setup from the Program Manager Network group.

3. Choose the Networks button.

4. Choose No Additional Network.

5. Choose OK.


Additional query words: 3rdparty err msg 3.10 3.11 novell

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

=============================================================================

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