KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q89411: PROTMAN.DOS Hangs Computer with DR DOS Version 6.0

Article: Q89411
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.1
Operating System(s): 
Keyword(s): 
Last Modified: 07-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows for Workgroups version 3.1 
-------------------------------------------------------------------------------

The following article contains information on the use of Windows for
Workgroups with third-party products or configurations that have not
been tested and are not supported by Microsoft.

If the steps or procedures described in this article do not function
properly, contact the manufacturer of the third-party product for more
information or use a supported configuration.

SYMPTOMS
========

After you install Windows for Workgroups on a computer using Digital Research's
DR DOS version 6.0, PROTMAN.DOS may hang the computer after displaying the
message:

  Microsoft Protocol Manager version 2.1

NOTE: PROTMAN.DOS is the protocol manager for Windows for Workgroups. It is
loaded in the CONFIG.SYS file before the media access control (MAC) driver(s) or
any additional protocol(s).

The above message should normally appear briefly, then the startup process should
continue.

STATUS
======

There is no known workaround at this time. For further information, contact
Digital Research.

Microsoft can only ensure the stability of Microsoft Windows running on MS-DOS or
PC-DOS versions 3.1 or later. Digital Research has released a software update
for running Windows with DR DOS. Microsoft neither endorses nor ensures the
stability of Microsoft Windows 3.1 running on DR DOS with or without the Digital
Research software update.

The DR DOS product included here is manufactured by Novell, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.

KBCategory: kbnetwork kb3rdparty kbprb
KBSubcategory: wfw wfwg

Additional query words: 3.10 DIGITAL RESEARCH 6.00 DRDOS DR. lockup 3rdparty

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW310
Version           : WINDOWS:3.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.