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Q88312: Windows Hangs on Dell 310 with Genius 420 Monitor

Article: Q88312
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 01-NOV-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

When you run Microsoft Windows 3.1 on a Dell 310 computer with a Genius 420
monitor and Genius 420 mouse driver, the system stops responding (hangs) when
you start Windows 3.1 in standard or 386 enhanced mode.

CAUSE
=====

Ran-Ger Technologies Incorporated confirmed this as a compatibility problem
between the Genius 420 monitor and Dell 310 computer. Ran-Ger Technologies is
working with Dell to resolve this problem.

MORE INFORMATION
================

The Ran-Ger 420 monitor and the Dell 310 computer included here are manufactured
by vendors independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: 3.10 3.11 386/20 video error hang hangs hung stopped crashed frozen 3rdparty

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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