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Q87408: PC DB: Symptoms of Not Having a KEY File

Article: Q87408
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:2.1e,3.0,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 31-OCT-1999

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The information in this article applies to:

- Microsoft Mail for PC Networks, versions 2.1e, 3.0, 3.2 
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SUMMARY
=======

There are two main consequences of not having a KEY file: the user will not be
able to read existing mail in the file and the file will not accept mail from
other programs.

When a Microsoft Mail client attempts to load the KEY file and it is not
available, the following error message is displayed:

  Error in mail header retrieval

The program will still function; however, the user will not be able to read his
or her mail messages.

Similarly, when another user attempts to send mail to that user ID, the following
message will appear:

  ERROR MAILING TO MAILBAG:

  Mailbag: 00000000
  Address: NETWORK/POSTOFFICE/Admin

  Press any key to continue...

MORE INFORMATION
================

The error messages will continue to be displayed until a valid KEY file is made
available. This usually involves restoring the file from a backup or freeing it
for use if it was locked open by another application or workstation.


Additional query words: 2.10e 3.00 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN210e
Version           : WINDOWS:2.1e,3.0,3.2

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