KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q87285: Windows Err Msg: One of the Library Files Needed…

Article: Q87285
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 21-SEP-1999

3.10 3.11

WINDOWS

kbother kbdisplay kberrmsg

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When running Windows 3.1, you may receive the following error message:

  One of the library files needed to run this application is damaged. Please
  reinstall this application.

This error message may be caused by one of the following reasons:

- A corrupt .DLL file exists.

  -or-

- A corrupt video grabber file exists. Grabber files have the extension .2GR or
  .3GR, and are located in the WINDOWS\SYSTEM subdirectory.

MORE INFORMATION
================

If the error occurs when you are running MS-DOS Prompt from Windows, then the
error is probably caused by a corrupt video grabber file. To replace the video
grabber files, reinstall the video driver.

If the error occurs when running a Windows-based application, then the error may
be caused by a damaged .DLL file. You need to find which .DLL file is causing
the error and replace the file.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.