KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q87220: PROFS: What Happens in the Event of a Mail Failure?

Article: Q87220
Product(s): Microsoft Mail For PC Networks
Version(s): 3.0
Operating System(s): 
Keyword(s): 
Last Modified: 30-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail Gateway to IBM PROFS and OfficeVision, version 3.0 
-------------------------------------------------------------------------------

SUMMARY
=======

In all cases, any mail that fails to be delivered is either returned to the
sender or copied to a location where the administrator can retrieve and
re-submit it.

MORE INFORMATION
================

When sending mail from the LAN, a Microsoft Mail user can address mail to any
user on any VM node name. Mail can be addressed incorrectly in any of the
following ways:

1. If the message is addressed to an invalid node name, it is returned to the
  originator with an error message. (Note that this is dependent on the Host
  Access code being at least version 3.1; earlier versions of Host Access send
  the message to the VM INFORM_ID as an incident report.)

2. If the MS Mail user sends a message addressed to a valid node name, but an
  invalid user, it is trapped by the remote node's RSCS. The originator will
  never know that the mail did not reach its intended destination. This
  behavior, although not ideal, is consistent with the way things work in VM.

3. If a VM user sends mail to an invalid node name, mail is returned to the VM
  user quickly.

4. If the VM user sends a message to a valid node name, but an invalid user, the
  situation is the same as in item 2 above.

5. If mail is addressed correctly, but fails in the transfer from LAN to host
  (or vice versa), the mail is copied into the VMGATE\ERR directory of the mail
  system database. The LAN administrator is informed of this occurrence and can
  resubmit the file to the VMGATE directory.


Additional query words: 3.00 pcmail profslan mail failure

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateIBMPROFS300
Version           : :3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.