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Q86842: PC WSPlus: Error Printing with Printers Using GENLIB.DLL

Article: Q86842
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:1.0,3.0
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Schedule+ for Windows, version 1.0, used with:
   - the operating system: Microsoft Windows 3.0 
- Microsoft Mail for Windows, version 3.0, used with:
   - the operating system: Microsoft Windows 3.0 
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SYMPTOMS
========

Version 1.0 of Microsoft Schedule+ for Windows and version 3.0 of Microsoft Mail
for Windows do not support GENLIB.DLL printers running with Windows version 3.0.

CAUSE
=====

This problem is caused by the Common Dialog APIs that were added to Windows
version 3.1 (which Mail and Schedule+ both use). Neither Mail nor Schedule+
support printer drivers built with the GENLIB.DLL. These are a few of the
printers that use the GENLIB.DLL:

  Canon BJ -10e
  Canon Bubble Jet
  Star Micronics 9 pin
  Brother 9 and 24 pin

RESOLUTION
==========

To resolve this problem, upgrade to Windows version 3.1.

Additional query words: 1.00 3.00 3.10 schedule plus

======================================================================
Keywords          :  
Technology        : kbScheduleSearch
Version           : WINDOWS:1.0,3.0

=============================================================================

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