KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q86842: PC WSPlus: Error Printing with Printers Using GENLIB.DLL

Article: Q86842
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:1.0,3.0
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Schedule+ for Windows, version 1.0, used with:
   - the operating system: Microsoft Windows 3.0 
- Microsoft Mail for Windows, version 3.0, used with:
   - the operating system: Microsoft Windows 3.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

Version 1.0 of Microsoft Schedule+ for Windows and version 3.0 of Microsoft Mail
for Windows do not support GENLIB.DLL printers running with Windows version 3.0.

CAUSE
=====

This problem is caused by the Common Dialog APIs that were added to Windows
version 3.1 (which Mail and Schedule+ both use). Neither Mail nor Schedule+
support printer drivers built with the GENLIB.DLL. These are a few of the
printers that use the GENLIB.DLL:

  Canon BJ -10e
  Canon Bubble Jet
  Star Micronics 9 pin
  Brother 9 and 24 pin

RESOLUTION
==========

To resolve this problem, upgrade to Windows version 3.1.

Additional query words: 1.00 3.00 3.10 schedule plus

======================================================================
Keywords          :  
Technology        : kbScheduleSearch
Version           : WINDOWS:1.0,3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.