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Q86190: Norton Anti-Virus 2.0 Requires Updated Driver

Article: Q86190
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 30-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

Using Symantec's Norton Anti-Virus version 2.0 (dated 12/21/91) with Microsoft
Windows operating system version 3.1 causes the entire system to restart when
you press CTRL+ALT+DEL from an MS-DOS command prompt or from MS-DOS-based
applications in 386 enhanced mode.

RESOLUTION
==========

Obtaining an updated VNAVD.386 file from Symantec corrects this problem.

MORE INFORMATION
================

VNAVD.386 is a virtual device driver located in the Windows SYSTEM
subdirectory.

The products included here are manufactured by a vendor independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

Additional query words: 3.10 3.11 vnavd.386 3rdparty

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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