KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q86149: PROFS: Description of an Incident Report, How It Can Be Used

Article: Q86149
Product(s): Microsoft Mail For PC Networks
Version(s): 3.2
Operating System(s): 
Keyword(s): 
Last Modified: 22-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail Gateway to IBM PROFS and OfficeVision, version 3.2 
-------------------------------------------------------------------------------

SUMMARY
=======

If a problem or an error occurs with the Microsoft Mail Host Access component
programs, the gateway can generate an incident report file which contains
incoming and outgoing mailbags (including the text of the messages), and dumps
of the gateway configuration files.

Using the INCIDENT_OPTIONS field in the PWAINIT EXEC file, the VM administrator
can specify which messages/attachments they want to have included in the
INCIDENT REPORT file (that is, messages/attachments from the LAN or
messages/files from the VM). The details on how to do this are listed in the
"Microsoft Mail Host Access for IBM PROFS and OfficeVision VM Administrator's
Guide."


Additional query words: 3.20 pcmail profsvm incident report incident_options

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateIBMPROFS320
Version           : :3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.