KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q86014: Wrong PostScript Printer Information in Printer Setup Dialog

Article: Q86014
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 07-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------


SYMPTOMS
========

If a PostScript printer driver that requires a Windows printer description
(.WPD) file is installed and the .WPD file is subsequently deleted, the title of
the Printer Setup dialog boxes for all PostScript printers reverts to Apple
LaserWriter Plus.

RESOLUTION
==========

To correct this problem, delete and reinstall the printer driver through the
Printers icon in the Control Panel. This copies the appropriate .WPD file to the
Windows SYSTEM subdirectory and add the following entries to the [PSCRIPT]
section of the WIN.INI file:

  External Printers=x

  (where "x" is the number of .WPDs installed)

  Printerx=wpdfilename.wpd

  (where "x" is the number of a specific printer and "wpdfilename.wpd" is the
  MS-DOS filename of the .WPD file)

MORE INFORMATION
================

A .WPD file provides Windows with PostScript printer-specific information such
as paper sizes, paper sources, and available fonts.

If a PostScript printer requires a .WPD file, but the .WPD file is missing,
printer-specific special features may not be available. The printer is correctly
listed in the Installed Printers list in the Control Panel, but the Printer
Setup dialog box reverts to the Apple LaserWriter Plus and its default
settings.


Additional query words: 3.10 WIN31 WPD 3.11

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.