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Q85974: Err Msg: "Incorrect MS-DOS Version" During Setup (W/QEMM386)

Article: Q85974
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 10-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SUMMARY
=======

The Setup program for Microsoft Windows version 3.1 may give the error message

  Incorrect MS-DOS Version - You Must Have Version 3.1 or Later

if the system is configured using Quarterdeck QEMM386 versions 5.x, 6.x, or 7.x
to load MS-DOS resource files high (using a LOADHI FILES +20 statement in the
AUTOEXEC.BAT file).


MORE INFORMATION
================

This error is more likely to occur during a network installation because more
file handles are being used by the system on bootup.

To correct this problem, try increasing the FILES= statement in the CONFIG.SYS
file. Quarterdeck recommends increasing the number of files on the FILES= line
in increments of 5 until the error is corrected.

QEMM386 is manufactured by Quarterdeck, a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's performance or
reliability.

Additional query words: 3.10 Setup win31 3.11

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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