KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q85960: Group Icons Missing After Windows 3.1 Installation

Article: Q85960
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 03-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SUMMARY
=======

If group icons are missing when you start Microsoft Windows, you may have run
the Windows 3.1 Setup program while virus-detection software was running in
memory. Virus-detection software, such as Central Point Anti- Virus and Data
Monitor (Datamon) from Symantec, may cause this problem.

WORKAROUND
==========

There are several possible solutions to this problem:

1. Attempt to rebuild the groups. From the File menu of Program Manager, choose
  Run. Type the following in the command line dialog box:

  setup /p

2. Manually edit the PROGMAN.INI file and make sure the settings are correct for
  your groups. Using the MS-DOS DIR command, get a listing of your group files,
  for example:

  dir c:\windows\*.grp

  Edit the PROGMAN.INI file with a text editor such at EDIT from MS-DOS 5.0. The
  file should look similar to the following example:

        [Settings]
        Window=28 30 626 373 1
        SaveSettings=1
        MinOnRun=0
        AutoArrange=0
        display.drv=VGA.DRV
        Order= 3 8 2 10 7

        [Groups]
        Group1=C:\WINDOWS\MAIN.GRP
        Order=2 3 1
        Group2=C:\WIN31\ACCESSOR.GRP
        Group3=C:\WIN31\GAMES.GRP

  You can ignore the [Settings] section, but the [Groups] section should contain
  references to the .GRP files you found in the WINDOWS directory when you did
  a directory listing (DIR).

3. If you installed Windows 3.1 into a new directory, you can restart the
  computer without loading the virus detection software, remove the current
  installation of Windows 3.1 from the hard drive, and run the Setup program
  again.

4. If you upgraded a Windows 3.0 installation to Windows 3.1, and the group
  icons are missing, restart the computer without loading the virus detection
  software, and run the Setup program again. If the problem persists, you may
  need to remove the current installation of Windows and run the Setup program
  again. This is the least favorable solution because some of your
  Windows-based applications may need to be reinstalled to function correctly.

Additional query words: 3.10 cpav tsr 3rdparty 3.11

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.