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Q85923: Lotus Freelance Graphics and HP Printers Under Windows 3.1

Article: Q85923
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1
Operating System(s): 
Keyword(s): 
Last Modified: 08-DEC-1999

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The information in this article applies to:

- Microsoft Windows 3.1 
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SUMMARY
=======

Lotus technical support has confirmed that printing from Lotus Freelance
Graphics for Windows to some Hewlett-Packard (HP) printers at 150 dots per inch
(dpi) can result in corrupted output.

Setting the dpi to 300 or 75 may correct this problem.

MORE INFORMATION
================

According to Lotus, this problem has been most evident when printing to HP
LaserJet printers. However, Lotus has no information on this problem with other
HP printers.

As a workaround, Lotus suggests setting the resolution to 300 or 75 dpi. Lotus
has developed a patch disk for Freelance Graphics for Windows that should
correct this problem.

The Lotus product included here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.


Additional query words: 3.10 WIN31 hppcl hppcl.drv 3rdparty

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310
Version           : WINDOWS:3.1

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