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Q85656: HP ThinkJet Is Missing Euro FanFold Paper Size

Article: Q85656
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 07-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

The Microsoft Windows version 3.1 Hewlett-Packard (HP) ThinkJet (2225 C-D)
printer driver version 1.0 is missing the paper size Euro FanFold (250 x 340
mm), which is a common size for the HP ThinkJet printer. As a result you may
notice your top and bottom margins rolling or creeping.

WORKAROUND
==========

If you notice the top and bottom margins rolling or creeping, you may need to
adjust the following dip switch. The ThinkJet has eight switches from left to
right.

  Switch 4 UP     12-inch paper

  Switch 4 DOWN   11-inch paper

STATUS
======

Microsoft has confirmed this to be a problem in THINKJET.DRV version 1.0. We are
researching this problem and will post new information here as it becomes
available.


Additional query words: 3.10 3.11

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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