KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q85548: Sound Blaster Configuration Changes with ATI Stereo FX Board

Article: Q85548
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start Windows version 3.1 with an ATI Stereo FX Board installed and you
are using the Creative Labs Sound Blaster 1.0 Driver, you may receive the
following error message:

  A configuration or hardware problem has occurred. Use the Driver option in
  Control Panel to reconfigure the Sound Blaster driver

Attempts to change the Control Panel Setup information for the driver have no
effect.

WORKAROUND
==========

- Use the RESET.EXE file to reset the Stereo FX Board. The Reset command can be
  placed in your AUTOEXEC.BAT file, run from MS-DOS Prompt under Windows, or
  added as an icon in your Startup Group.

- ATI's Setup program (SPX.EXE) can be used to reset the Stereo FX Board. This
  can be done as follows:

  1. Run SFX.EXE (either outside of Windows, or from the MS-DOS Prompt under
     Windows).

  2. Select Set Power-up Configuration.

  3. Press F10 to save the settings.

  4. Press the ESC key.

According to ATI Technologies product support, ATI is aware of the problem.

Additional query words: 3.10 3.1 3.11 reconfigure stereo*fx

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.