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Q85541: HP ThinkJet Driver Missing Paper Sizes in Common Dialog Boxes

Article: Q85541
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 08-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

You are unable to change the paper size for a Hewlett-Packard (HP) ThinkJet
(2225 C-D). The Paper Size option may be unavailable (dimmed) for the HP
ThinkJet in any application that uses the Windows 3.1 common dialog boxes
(COMMDLG.DLL), such as Windows Write.

WORKAROUND
==========

To work around this problem, change the paper size using the Printers icon in
the Control Panel before printing the document.

STATUS
======

Microsoft has confirmed this to be a problem in THINKJET.DRV version 1.0. We are
researching this problem and will post new information here as it becomes
available.

Additional query words: 3.10 greyed grayed out grey gray 3.11

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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