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Q85396: Okidata Microline 93-IBM Improperly Advances Paper Feed

Article: Q85396
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 07-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

When a document is printed from Microsoft Windows operating system version 3.1
using the Okidata Microline (ML) 93-IBM driver (OKI9IBM.DRV) version 1.0 at
240-by-216 resolution, the top and bottom margins creep down. This problem does
not occur in all applications. For example, Notepad is not affected by this
problem.

CAUSE
=====

This problem is caused by a hardware limitation in the printer that restricts
the advance of paper to multiples of 1/144 of an inch. To print 240-by-216
correctly, you need to be able to advance paper in multiples of 1/216 of an
inch.

WORKAROUND
==========

To work around this problem, set the printer resolution to 120-by-72 resolution,
as follows:

1. Run Control Panel and choose the Printers icon.

2. Select the appropriate printer, then choose the Setup button.

3. Change the Resolution setting to 120 x 72.

MORE INFORMATION
================

Okidata Technical Support no longer supports this printer because it has not
been made for over five years.


The products included here are manufactured by Okidata, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.


Additional query words: 3.10 move jump micro line 3.11

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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