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Q85320: Windows 3.1: FAXit for Windows Version 2.15e Required

Article: Q85320
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 09-NOV-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

If you are using version 2.01 or 2.1 of Softnet FAXit for Windows with Microsoft
Windows, you may receive the following error message when trying to print a
fax:

  Out of Paper or Not Connected

CAUSE
=====

According to Softnet technical support, versions 2.01 and 2.1 of FAXit for
Windows are both OEM versions that will not work properly with Windows 3.1. The
current version of FAXit for Windows for standalone computers is 2.15e. The
current version for LAN faxing is version 2.5.

If you are using an OEM version of FAXit, you should contact your OEM to upgrade
to version 2.15e. Softnet can be contacted at:

  Softnet: 404-984-8088
  Softnet technical support: (404) 984-9958

RESOLUTION
==========

To correct this problem, upgrade to FAXit version 2.15e.

MORE INFORMATION
================

For more information on FAXit for Windows, query on the following words in the
Microsoft Knowledge Base:

  Windows and FAXit

The FAXit products included here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: 3.10 3.1 3.11

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

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