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Q85091: Missing Drive Letters in File Manager with Syquest Driver

Article: Q85091
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 11-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

If you are running Microsoft Windows version 3.1 on a computer with a Syquest
removable hard drive, you may notice a missing drive letter in Windows File
Manager if you are using the SYQ55.SYS driver version 7.33 or earlier.

CAUSE
=====

This problem is caused by the Syquest driver.

RESOLUTION
==========

To correct this problem, contact Syquest for version 7.40 of the SQDRIVER.SYS
driver.


MORE INFORMATION
================

When you start File Manager, it detects the Syquest removable hard drive. If you
run an application on this drive from File Manager, and then exit the
application, the drive letter for the Syquest drive is missing from File
Manager. If you close File Manager and then restart it, the drive letter for the
Syquest drive is not shown.

This problem does not occur in Windows 3.0 or in Windows 3.1 running in standard
mode.

The products included here are manufactured by Syquest, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: zyquest siquest 3.10 3.11 3rdparty

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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