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Q85082: Less Free Memory After Running Slide Show in PowerPoint Viewer

Article: Q85082
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:3.0,4.0,4.0a,4.0c,7.0
Operating System(s): 
Keyword(s): kbenv kbviewer
Last Modified: 15-APR-2000

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The information in this article applies to:

- Microsoft PowerPoint for Windows, versions 3.0, 4.0, 4.0a, 4.0c 
- Microsoft PowerPoint for Windows 95, version 7.0 
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SYMPTOMS
========

After you run a slide show using the PowerPoint Viewer included with Microsoft
PowerPoint for Windows, you may find that you have less memory available than
you did before the slide show.


NOTE: This problem does not occur with the Microsoft PowerPoint Viewer 97.

Steps to Reproduce Problem
--------------------------

1. Check your available memory. From the Help menu in Program Manager, choose
  About Program Manager. Note the amount of free memory listed.

2. Run a slide show using the PowerPoint Viewer.

3. Check your available memory again. It should have decreased by between 4K and
  32K.

4. Run the same slide show again using the PowerPoint Viewer.

5. Check your available memory again. It should have decreased again (by the
  same increment in step 3).

STATUS
======

Microsoft is researching this problem and will post new information here as it
becomes available.

Additional query words: 3.00 4.00a 4.00c 7.00 ppt95 winppt reduction reduce depleted

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Keywords          : kbenv kbviewer 
Technology        : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search kbPowerPt400 kbPowerPt300 kbPowerPt400c kbPowerPt400a
Version           : WINDOWS:3.0,4.0,4.0a,4.0c,7.0
Hardware          : x86
Issue type        : kbprb

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