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Q84937: Err Msg: The Microsoft Windows 32-Bit Disk Driver (WDCTRL)…

Article: Q84937
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 03-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

If you run Windows version 3.1 in 386 enhanced mode with the 32-bit disk access
feature enabled, the following error message may appear:

  The Microsoft Windows 32-bit disk driver (WDCTRL) will not be loaded because
  WDCTRLDISABLE=Y is set in this machine's environment. Remove this environment
  string and the 32-bit disk driver will load normally.

  To continue starting Windows without using the 32-bit disk driver, press any
  key.

CAUSE
=====

This error message occurs when there is an environment variable called
WDCTRLDISABLE being set at the MS-DOS level before Windows is started.

RESOLUTION
==========

To correct this problem, use the MS-DOS SET command to check for the existence
of WDCTRLDISABLE, and if it exists, type the following at the MS-DOS command
prompt to clear it:

  SET WDCTRLDISABLE=

If necessary, edit the AUTOEXEC.BAT file in a text editor such as Notepad or the
MS-DOS Editor to remove the WDCTRLDISABLE=Y setting.

Additional query words: err msg WIN386.EXE

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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