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Q84898: Novell Printing May Cause Incomplete or Corrupt Output

Article: Q84898
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1
Operating System(s): 
Keyword(s): 
Last Modified: 06-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1 
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SYMPTOMS
========

When you print a document from Microsoft Windows over a Novell network, graphics
in the document may be printed in narrow bands across the last half of the page
or have stripes of unprinted regions.

CAUSE
=====

This may be caused by an incorrect entry in your Novell login script.

WORKAROUND
==========

A possible workaround is to add the following time increment parameter (ti=) to
the Novell CAPTURE command in your login script

  capture s=??? q=xxxxx nff nt nb ti=tttt

where:

  ???=server name
  xxxxx=queue name
  tttt=time value (default is 10--try a minimum of 20)
  nff=no formfeed
  nt=no tab
  nb=no banner
  ti=time increment

MORE INFORMATION
================

In your login script, the printer CAPTURE command determines your network
printer. When there is not enough time to print a job, the network times out on
the job and then picks it up again. This can cause incomplete graphics when
printing over a network. Increasing the time increment to 20 may keep the
network from timing out on the job before the software has had a chance to
complete the transmission: 20 seconds is the minimum for most graphics.
Complicated graphics may need ti=40. Complex color pictorial graphics may need
ti=400. Keep in mind that setting a longer time-out period slows down the entire
printing process.


Additional query words: 3.00 3.00A 3.10 3.0 3.0a 3.11 win31 win30 kbnetwork netware

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310
Version           : WINDOWS:3.0,3.0a,3.1

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