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Q84525: Err Msg: "There is a Multiple Entry…" w/ TI Travelmate 3000

Article: Q84525
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 06-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

When you upgrade a Texas Instruments (TI) Travelmate 3000 computer from
Microsoft Windows version 3.0 to Windows version 3.1, the following error
message may occur when you start Windows 3.1:

  There is a multiple entry in system.ini. Please remove this multiple entry in
  system.ini: device=vkd.386

WORKAROUND
==========

The following is a temporary workaround for the problem:

1. Using a text editor, edit the SYSTEM.INI file.

2. Use a semicolon (;) to remark out the following line from the [386Enh]
  section of the SYSTEM.INI file.

        device=vkd.386

  The line should now appear as follows:

        ;device=vkd.386

This causes Windows to ignore the PS/2 mouse port.

To solve the problem permanently, do the following:

1. Obtain an updated Windows 3.1 compatible version of VKD.386 from Texas
  Instruments and install it following the instructions provided by Texas
  Instruments.

2. Remove the following line from the [386Enh] section of the SYSTEM.INI file:

        keyboard=*vkd

3. If you remarked out the DEVICE=VKD.386 line in step 2 of the temporary
  workaround above, edit the SYSTEM.INI file and remove the semicolon.

Additional query words: 3.10 Travel mate 3000

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

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