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Q84252: Kyocera Q8010 Prints Blank Page When Using TrueType Fonts

Article: Q84252
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 10-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

You may be unable to print TrueType fonts from Microsoft Windows version 3.1 to
a Kyocera Q8010 PostScript printer. If you try to do so, you may receive a blank
page instead of a printout of your document.

RESOLUTION
==========

According to Kyocera Technical Support, the printer ROM of the Q8010 is
incompatible with the Windows 3.1 TrueType downloading method. To correct this
problem, either purchase the Kyocera ROM upgrade version 2.08, or set the
printer to HP LaserJet Series II emulation mode and print with the HP LaserJet
Series II driver provided with Windows 3.1.

The product included here is manufactured by a vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding this product's performance
or reliability.


Additional query words: 3.10 LJ true type 3.11

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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