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Q84160: Help Screen Replaced When QuicKeys Is Activated

Article: Q84160
Product(s): Microsoft Home Multimedia Titles
Version(s): 1.0,1991 edition,1992 edition,1992 editions
Operating System(s): 
Keyword(s): 
Last Modified: 07-FEB-2002

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The information in this article applies to:

- Microsoft Bookshelf for Windows versions 1991 edition, 1992 edition 
- Microsoft Cinemania 1992 editions, on platform(s):
   - the operating system: Microsoft Windows NT 
- Microsoft Multimedia Viewer, version 1.0 
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SYMPTOMS
========

If a QuicKeys combination is activated when a Help screen has the focus,
Microsoft Multimedia Viewer will replace the Help screen with the book specified
from the QuicKeys combination.

STATUS
======

This is by design. To prevent the replacement of the window is to do the
following:

1. Load QuicKeys.

2. From the Edit menu, choose Preferences.

3. In the Viewer QuicKeys Preferences dialog box, clear the Use One Viewer
  Window Only check box.


STEPS TO REPRODUCE PROBLEM
--------------------------

1. Load QuicKeys.

2. Open a Viewer book, such as the Hammond Atlas.

3. From the Help menu, choose Help Contents.

4. After Help Contents is loaded, activate a QuicKeys combination. Viewer loads
  the appropriate book into the Help window.

Additional query words: 1.00 1.00a quickkeys quick keys viewer win usage

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Keywords          :  
Technology        : kbHomeProdSearch kbHomeMMsearch kbBookshelfSearch kbCineManiaSearch
Version           : :1.0,1991 edition,1992 edition,1992 editions

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